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A dispute is logged when a Customer reports issues with one or more transactions, such as an incorrect amount or an unauthorized charge. You can search the transaction disputes logged for an issued card based on filters such as the dispute case number and creation date. If no filters are provided, all disputes for the issued card will be returned.
To search transaction disputes, you will need:
GET /v1/integrated-cards/{financialAccountId}/disputes
Authorization: Bearer <access_token>
financialAccountId REQUIRED
string (UUID)
ID of the integrated Financial Account linked to the issued card.
disputeCasenumber
string
Unique case number assigned to the dispute. Use this filter to search for a specific dispute.
createdAtFrom
string (date), required format: yyyy-MM-dd
Date the dispute was created in the RocketKOR system. This filter will return disputes created on or after this date.
Note The date is interpreted using the specified timeZone. UTC format is used if timeZone is not provided.
createdAtTo
string (date), required format: yyyy-MM-dd
Date the dispute was created in the RocketKOR system. This filter will return disputes created on or before this date.
Note The date is interpreted using the specified timeZone. UTC format is used if timeZone is not provided.
timeZone
string (timeZone), default: UTC
Time zone for the createdAtFrom and createdAtTo filters. The following values are supported:
None
Returns an array of Dispute Detail objects.
SAMPLE RESPONSE
[
{
"disputeType": "UNAUTHORIZED",
"disputeDescription": "Transaction not made by the cardholder",
"disputedTransactions": [
{
"transactionId": "af3c4bf0-fb83-46ac-b4de-d164db5e49a0",
"disputeAmount": "560.50",
"disputeReason": "UN_AUTH_ONLINE_PURCHASE"
}
],
"financialAccountId": "7d08a89d-2ac5-4ed3-a6ca-ad7c974c994e",
"disputeCaseNumber": "665423",
"disputeStatus": "LOGGED",
"logDateTime": "2023-02-13T01:18:02.049Z"
},
{...},
{...}
]
© 2022 Rocket Financial. All rights reserved. RocketFNCL, RocketKOR, RocketBNK are trade names of Rocket Financial Inc.
Services Agreement | Privacy Policy | RocketFNCL | © 2023 by Rocket Financial Inc. All rights reserved.
Services Agreement | Privacy Policy | RocketFNCL | © 2023 by Rocket Financial Inc. All rights reserved.
Services Agreement | Privacy Policy | RocketFNCL
© 2023 by Rocket Financial Inc. All rights reserved.