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Dispute Question Object

The Dispute Question object represents questions to ask Customers when logging a transaction dispute. Each dispute type has a different set of questions.

The following attributes are provided for each question.

Attributes

questionCode

string

ID of the question.

questionDescription

string

Description of the question.

disputeQuestionDataType

string enum, values: MULTIPLE_CHOICE, FREE_TEXT, DATE, NOT_APPLICABLE, UNKNOWN

Data type for the answer.

choices

array

List of possible answers if disputeQuestionDataType is MULTIPLE_CHOICE.

isRequired

boolean

Whether the question is mandatory.

parentQuestionCode

string

ID of the parent question if the question is a child question.

Dispute Question Object

				
					{
  "questionCode": "6985",
  "questionDescription": "Did the customer contact the merchant",
  "disputeQuestionDatatype": "MULTIPE_CHOICE",
  "choices": [
    "yes",
    "no"
  ],
  "isRequired": true,
  "parentQuestionCode": "7465"
}