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The Dispute Question object represents questions to ask Customers when logging a transaction dispute. Each dispute type has a different set of questions.
The following attributes are provided for each question.
questionCode
string
ID of the question.
questionDescription
string
Description of the question.
disputeQuestionDataType
string enum, values: MULTIPLE_CHOICE, FREE_TEXT, DATE, NOT_APPLICABLE, UNKNOWN
Data type for the answer.
choices
array
List of possible answers if disputeQuestionDataType is MULTIPLE_CHOICE.
isRequired
boolean
Whether the question is mandatory.
parentQuestionCode
string
ID of the parent question if the question is a child question.
Dispute Question Object
{
"questionCode": "6985",
"questionDescription": "Did the customer contact the merchant",
"disputeQuestionDatatype": "MULTIPE_CHOICE",
"choices": [
"yes",
"no"
],
"isRequired": true,
"parentQuestionCode": "7465"
}
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Services Agreement | Privacy Policy | RocketFNCL | © 2023 by Rocket Financial Inc. All rights reserved.
Services Agreement | Privacy Policy | RocketFNCL | © 2023 by Rocket Financial Inc. All rights reserved.
Services Agreement | Privacy Policy | RocketFNCL
© 2023 by Rocket Financial Inc. All rights reserved.