RocketKOR

COMING SOON

Retrieve Dispute Questions

Retrieve a list of questions to ask the Customer when logging a dispute. Each dispute type has a different set of questions.

To retrieve dispute questions, you will need:

  • ID of the integrated Financial Account linked to the issued card
  • Dispute type

Endpoint

GET /v1/integrated-cards/{financialAccountId}/dispute-questions/{disputeType}

Authorization Header

Authorization: Bearer <access_token>

Path Parameters

financialAccountId  REQUIRED

string (UUID)

ID of the integrated Financial Account linked to the issued card.

disputeType  REQUIRED

string enum, values: UNAUTHORIZED, MERCHANT_DISPUTE

Type of dispute. The following values are supported:

  • UNAUTHORIZED  Cardholder has reported unauthorized transactions on the card.
  • MERCHANT_DISPUTE  Carholder has reported an issue with the merchant (such as an incorrect charge or merchandise not received).

Request Body

None

Returns

Returns an array of Dispute Question objects.

SAMPLE RESPONSE

				
					[
  {
    "questionCode": "6985",
    "questionDescription": "Did the customer contact the merchant",
    "disputeQuestionDatatype": "MULTIPE_CHOICE",
    "choices": [
      "yes",
      "no"
    ],
    "isRequired": true,
    "parentQuestionCode": "7465"
  },
  {...},
  {...}
]