RocketKOR

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Card Issuing Overview

The RocketKOR Card Issuing Solution is a comprehensive card issuing platform that lets you instantly issue and manage cards for your Customers. The solution includes credit cards, debit cards, prepaid cards, and gift cards.

Card Issuing is integrated with RocketKOR’s Customer Account service (allowing you to issue cards to your existing Customers) and transaction processing service (allowing you to access all card transactions from within the RocketKOR platform).

Customer Accounts

You can issue a card to a Customer with an ACTIVE Customer Account. The Customer Account must also have the following fields, which are required for Card Issuing.

Individual Customer Account

Requirement

Required Fields

First name, LastName

This name will be printed on the issued card.

firstName

lastName

Mobile phone number

primaryPhoneNumber.number

primaryPhoneNumber.type (value must be MOBILE)

Email address

primaryEmail.value

Billing address

addresses.type (value must be BILLING)

addresses.addressLine1

addresses.cityName

addresses.stateCode

addresses.countryCode

addresses.zipCode

Shipping address

addresses.type (value must be SHIPPING)

addresses.addressLine1

addresses.cityName

addresses.stateCode

addresses.countryCode

addresses.zipCode

Shipping contact

shippingContact.shipToFirstName

shippingContact.shipToLastName

Business Customer Account

Requirement

Required Fields

Business name

This name will be printed on the issued card.

doingBusinessAsName

Primary contact

The primary contact’s mobile number and email address will be associated with the issued card.

contacts.firstName

contacts.lastName

contacts.primary (value must be true)

contacts.primaryPhoneNumber.number

contacts.primaryPhoneNumber.type (value must be MOBILE)

contacts.primaryEmail.value

Billing address

addresses.type (value must be BILLING)

addresses.addressLine1

addresses.cityName

addresses.stateCode

addresses.countryCode

addresses.zipCode

Shipping address

addresses.type (value must be SHIPPING)

addresses.addressLine1

addresses.cityName

addresses.stateCode

addresses.countryCode

addresses.zipCode

Shipping contact

shippingContact.shipToFirstName

shippingContact.shipToLastName

Financial Accounts

When you issue a card to a Customer, a new integrated Financial Account is created for the Customer Account. The issued card is linked to this Financial Account.

When managing issued cards, you will interact with the Financial Account linked to the issued card. For example, to add an alert to a card, you would add the alert to the Financial Account for the card.

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Card Issuing Solution: Relationship Between the Customer Account, Financial Account, and Issued Card

Card Program

During the Card Issuing Solution onboarding process, one or more Card Programs were created for your organization. A Card Program defines the settings to use for all cards issued through the program. These settings include:

  • Card type (debit, credit, prepaid, or gift)
  • Card technology (e.g. magnetic strip, chip and PIN, contactless chip)
  • Card BIN (the first 4-6 digits of the card number)
  • Card uses (e.g. ATM usage, point of sale usage, PIN transactions)
  • Card design and logo
  • Card limit
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