You can update an exception’s status and assign a user to the exception.
PATCH /exceptions/{exceptionId}
Authorization: Bearer <access_token>
exceptionId REQUIRED
string (UUID)
ID of the exception.
assignedTo
object
User that the exception is assigned to.
id
string (UUID)
User’s ID.
firstName
string, min length:1, max length: 40
User’s first name.
lastName
string, min length:1, max length: 40
User’s last name.
string (email)
User’s email address.
status
string, enum values: NEW, IN_PROGRESS, RESOLVED, REOPENED
Current status of the exception. The following values are supported:
Returns the Exception object. This object contains the exception details, such as the type of exception, the exception status, and the user that the exception is assigned to.
SAMPLE REQUEST
{
"assignedTo": {
"id": "a22b9df2-49eb-4c54-a93d-13d045e8a019",
"firstName": "Jack",
"lastName": "Smith",
"email": "jsmith@abc.com"
},
"status": "IN_PROGRESS"
}
SAMPLE RESPONSE
{
"id": "52320ec1-3ccb-46db-9811-d3601c544676",
"entityId": "93bccda2-6741-4ce2-b65e-4e8e0415d0ec",
"businessAccountId": "233fcff1-caab-4ed2-a125-275e14f6d22b",
"assignedTo": {
"id": "a22b9df2-49eb-4c54-a93d-13d045e8a019",
"firstName": "Jack",
"lastName": "Smith",
"email": "jsmith@abc.com"
},
"category": "BANK_ACCOUNT_VERIFICATION",
"type": "BANK_ACCOUNT_VERIFICATION_DECLINED",
"notes": {
"id": "edc7f1fa-d625-4f6b-a550-05b4a7a34d06",
"entityId": "ab520487-407b-4ac5-b6d9-1b76a9fb3097",
"entityType": "FINANCIAL_ACCOUNT",
"title": "verification",
"contentText": "Verification required",
"businessAccountId": "fb440de4-246b-4116-a8b5-3bd71ec9827f",
"createdBy": {
"id": "b00c9272-8173-45b6-84ad-ca1c3bab9975",
"type": "employee"
},
"createdAt": "2025-03-30T15:33:21.390Z",
"updatedBy": {
"id": "b00c9272-8173-45b6-84ad-ca1c3bab9975",
"type": "employee"
},
"updatedAt": "2025-03-31T15:33:21.390Z"
},
"status": "IN_PROGRESS",
"description": "need to resubmit verification",
"createdBy": {
"id": "3dd45b73-d3d8-4861-8109-50e0e227991a",
"type": "employee"
},
"createdAt": "2025-04-02T15:33:21.390Z",
"updatedBy": {
"id": "3dd45b73-d3d8-4861-8109-50e0e227991a",
"type": "employee"
},
"updatedAt": "2025-04-03T15:33:21.390Z"
}
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