LinX Workflow Steps

You can include the following steps in a LinX workflow. The steps must be listed in the following order when creating a workflow or creating a workflow template.

Order

Step

Description

Requirements

1

notification

Send an SMS message to the Customer with a link to the request.

Required as the first step in the workflow.

2

customer-account

Create a new Customer Account. Use this step if the workflow is for a new Customer.

Either customer-account or lookup-profile is required as the second step in the workflow.

Important  If both customer-account and lookup-profile are included in the workflow, the request will fail.

2

lookup-profile

Find an existing Customer Account. Use this step if the workflow is for an existing Customer.

Either customer-account or lookup-profile is required as the second step in the workflow.

Important  If both customer-account and lookup-profile are included in the workflow, the request will fail.

3

enhance-profile

Prompt the Customer to enter additional profile information, such as their mailing address.

This step is optional.

4

financial-account

Create a new external bank or card Financial Account for the Customer. This step can be used for both new and existing Customers.

If move-money is included in the workflow, this newly created Financial Account will be used as the Customer Financial Account in the transaction.

This step is optional.

If the workflow includes move-money, either financial-account or lookup-financial-account is required.

Important  If both financial-account and lookup-financial-account are included in the workflow, the request will fail.

4

lookup-financial-account

Find an existing Financial Account for the Customer. This step can be used for existing Customers only.

If move-money is included in the workflow, this existing Financial Account will be used as the Customer Financial Account in the transaction.

This step is optional.

If the workflow includes move-money, either financial-account or lookup-financial-account is required.

Important  If both financial-account and lookup-financial-account are included in the workflow, the request will fail.

5

document-acceptance

Require the Customer to accept one or more documents, such as a privacy policy or consent form.

This step is optional.

6

move-money

Create a transaction using the Customer’s Financial Account.

Either financial-account or lookup-financial-account will be used as the Customer Financial Account in the transaction.

This step is optional.

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